FEATURES WE OFFER

Make Answering Easier With Us

ACD Services

Streamline your communication process with this must-have tool.

Monitor

Enrich your training and executive practices for better client engagement.

Music-on-Hold

Makes the caller’s experience more pleasant.

Skills-Based
Routing

Uniquely skilled agents address the specific needs of your callers instantly.

Call
Queuing

Boost caller experience with call-queuing that keeps calls from going to voicemail

Multifunctional Agents

Efficiently equip your agents with multiple skills

Cloud
Communication

With zero hardware costs, scale your business communications with unmatched quality.

Work From Home Agents

Adapt quickly to changing business environments like remote working.

Same Day
Set-Up

Start operations within 24 hours after installation

Connect for Success

Are you losing customers to hold time?

Businesses lose customers every day through the simple act of putting them on hold. 78% of consumers fail to make an intended purchase due to a poor service experience. 1/3rd of consumers believe that businesses pay less attention to providing good customer service. IntellicontactCenter comes with a comprehensive set of features that can help you escalate your business. Partner with us and build an extraordinary customer experience.

Keep your agents happy to keep your callers happy

Learn how IntelliContactCenter can help your business!

Choose Your Plan

Deliver Excellence To Your Customers

1-6 Users

$ 25.00

Inclusive of All Features

For work from home agents and smaller teams

Get Started

6+ Users

$ 20.00

Inclusive of All Features

For contact centers of any size

Get Started

About IntelliContactCenter

Enables your agents to enhance your customer experience

Whether you are a start-up, SMB, or a fortune 500 organization, we can service all call volumes. Your customers can call and reach your call center or remote work from home agents at any time. Realize dramatic cost savings by porting your local and toll-free numbers to us.

IntelliContactCenter is brought to you by Intelliverse. With more than 35 years of experience in the communication technology space, Intelliverse has established itself as a key player. Intelliverse has kept pace with modern technologies and has successfully supported its customers with the latest innovations.

Call for a Customized Demo
888-468-3554

REASONS TO CHOOSE US

Better Customer Engagement With IntelliContactCenter

Fullfilling
CX

More
Conversations

Seamless
Messaging

Customizable
& Scalable

Value
for Money

Empowered
Agents

Web-Based Client Portal

Single Window to Monitor and Improve Your Process

The web-based client portal provides you with detailed insights into how your agents are performing. The detailed analytics allow you to monitor call queues and make the process more efficient.

  • Real-time reporting and custom data on demand.
  • User-friendly portal makes it easy for you to read and interpret.
  • Helps you to improve the efficiency of your team and process.
  • Live queue monitoring to track your agents’ activities effortlessly.
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CONTACT US

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