Streamline your communication process with this must-have tool.
Enrich your training and executive practices for better client engagement.
Makes the caller’s experience more pleasant.
Uniquely skilled agents address the specific needs of your callers instantly.
Boost caller experience with call-queuing that keeps calls from going to voicemail
Efficiently equip your agents with multiple skills
With zero hardware costs, scale your business communications with unmatched quality.
Adapt quickly to changing business environments like remote working.
Start operations within 24 hours after installation
Businesses lose customers every day through the simple act of putting them on hold. 78% of consumers fail to make an intended purchase due to a poor service experience. 1/3rd of consumers believe that businesses pay less attention to providing good customer service. IntellicontactCenter comes with a comprehensive set of features that can help you escalate your business. Partner with us and build an extraordinary customer experience.
Whether you are a start-up, SMB, or a fortune 500 organization, we can service all call volumes. Your customers can call and reach your call center or remote work from home agents at any time. Realize dramatic cost savings by porting your local and toll-free numbers to us.
IntelliContactCenter is brought to you by Intelliverse. With more than 35 years of experience in the communication technology space, Intelliverse has established itself as a key player. Intelliverse has kept pace with modern technologies and has successfully supported its customers with the latest innovations.
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The web-based client portal provides you with detailed insights into how your agents are performing. The detailed analytics allow you to monitor call queues and make the process more efficient.